AI Chat Terms of Use

These terms govern your use of the Kepll AI chat feature. Please read them carefully before continuing.

1. AI assistant

This chat is operated by an artificial intelligence (AI) assistant — not a human operator, customer representative, or live support agent.

2. Purpose of the service

Kepll AI provides informational assistance about e-commerce pricing, margin analysis, cost management, and store performance.

3. Third-party AI providers

Your messages are transmitted to and processed by third-party AI providers such as DeepSeek to generate responses. Those providers may have their own privacy and data processing policies.

4. Accuracy limitations

AI responses are generated automatically and may be incorrect, incomplete, misleading, or outdated. You must independently verify every response.

5. Not legal or financial advice

Chat responses do not constitute legal, accounting, tax, investment, or professional advice. Consult qualified experts for important decisions.

6. Pricing responsibility

You are solely responsible for applying any pricing, discount, margin, or strategy suggestions from the AI. You make the final commercial decisions.

7. Sensitive data

Do not share passwords, payment card details, ID numbers, bank account information, or other confidential personal data in the chat.

8. Data processing and GDPR

Your chat messages and summary store data from your account are processed to deliver the service. See our Privacy Policy for your data protection rights.

9. Use of account data

The assistant may access read-only account data — such as products, prices, margins, and performance summaries — to personalize responses.

10. Acceptance and updates

You must read and accept these terms to use the chat. If the terms are updated, you may be asked to accept again.